About Us

At GoodRxMed.com, our mission is to deliver affordable and reliable pharmaceutical solutions while ensuring complete customer satisfaction. We are committed to processing and fulfilling every order with care and efficiency. When you place an order with us, we make every effort to deliver your medications promptly and securely.

We understand that there may be occasions where a cancellation becomes necessary—whether due to unforeseen circumstances or stock availability. Our cancellation policy is designed to offer flexibility while maintaining transparency and fairness.

Situations Covered Under Our Cancellation Policy

1. Limited Stock or Product Unavailability

If a medication you’ve ordered is temporarily out of stock or if the requested quantity exceeds current availability, we will notify you promptly. In such cases, a full cancellation or partial fulfillment (with your consent) may be processed.

2. Customer-Initiated Cancellation

Customers are welcome to cancel an order before it is processed or shipped. While we don’t require extensive documentation, a valid reason for the cancellation is appreciated to help us improve our service.

To request a cancellation, please contact our support team at support@goodrxmed.com as soon as possible.

3. Unpaid Orders

Orders without a confirmed payment are not processed. If payment is not received within a reasonable timeframe, the order will be automatically canceled.

4. Payment Not Received / Declined

If payment has been attempted but was unsuccessful or not received, the order is considered void and may be canceled. To proceed with your order, please ensure payment is completed in full.

5. Disputes or Product Concerns

Should you experience any issues with your order or the quality of a product, we encourage you to contact our customer care team right away. We are here to work with you and will make every effort to resolve your concerns quickly and fairly.

Refunds

For payments made via credit card, check, or money order, we will issue a refund in cases where:

  • The order has been canceled prior to shipping.
  • The product is unavailable.
  • The payment has not been successfully processed or deposited.

Refunds are typically processed within 7–10 business days, depending on your payment method.

Our Commitment to Satisfaction

At GoodRxMed.com, your satisfaction is our priority. If you are not happy with your order for any reason, please let us know. If we cannot resolve the issue to your satisfaction, we will offer a replacement or a full refund—whichever works best for you.

Contact Us

If you have any questions or need assistance with an order cancellation or refund, feel free to reach out:

📧 Email: support@goodrxmed.com

Thank you for choosing GoodRxMed.com as your trusted source for affordable medications and reliable service.