FAQs

Placing an order is simple. Just email us a scanned copy of your valid prescription. Once verified, your order will be processed, and you’ll receive a confirmation email with payment instructions.

After placing your order, you will receive an email confirmation with a secure payment link. You can complete your purchase through this link to finalize your order.

We accept all major credit and debit cards, as well as cryptocurrency payments for your convenience and security.

Yes, but only if your order has not yet been dispatched. Once shipped, we cannot recall the package. If you wish to cancel, please contact us immediately. Refunds will be issued minus a small cancellation fee.

Orders typically arrive within 10–14 business days. In rare cases, international logistics or customs clearance may extend delivery up to 30 days. We’ll keep you informed throughout the process.

Yes. Once your order is shipped, we will provide you with a tracking number. If you haven’t received one, our customer support team can help you track your package.

We source our products from trusted pharmaceutical manufacturers in India, the European Union, and other regulated markets—ensuring safety and high quality.

Absolutely. Generic medicines have the same active ingredients as branded drugs and must meet strict international quality and safety standards. Every product is tested and approved before being shipped.

All medicines we ship will have at least 6 months of shelf life. If you require medicines with a longer expiry, simply let our team know while placing your order.

Yes. We only supply medicines from licensed and verified manufacturers. Every batch undergoes strict quality checks for potency, purity, and safety before being dispatched.

Yes. We provide cost-effective generic medications that contain the same active ingredients, dosage, and therapeutic effect as their brand-name equivalents—at a much lower price.

Our Quality Assurance Team reviews and tests all medications for dosage accuracy, manufacturer reputation, and compliance with international pharmaceutical standards before making them available.

We use SSL encryption and secure payment gateways to safeguard your personal and medical information. Your data is handled with the same confidentiality as a local pharmacy.

All orders are shipped in plain, eco-friendly, and tamper-proof packaging. No labels or markings reveal the contents, ensuring full privacy and security.

Yes, we ship to most countries worldwide. If you’re unsure whether we deliver to your location, simply reach out to our support team for confirmation.

Please contact us immediately. We’ll quickly arrange for the correct medicine or dosage to be shipped at no extra cost.

Our support team is always ready to assist. You can contact us via email or through the contact form on our website for help with orders, tracking, or product details.

Yes. We cater to both individual and bulk medicine orders. If you need larger quantities for long-term use, clinics, or pharmacies, please contact our support team for special pricing and delivery arrangements.