At GoodRxMed, we are committed to providing you with high-quality products and outstanding customer service. Your satisfaction is our top priority, and we stand by every order you place with us.
100% Satisfaction Guarantee
We want you to feel confident when ordering from GoodRxMed. If your order arrives damaged, is delayed beyond the expected delivery time, or is only partially fulfilled, we will take immediate steps to resolve the issue. Depending on your preference, we will either reship the order or issue a full refund—no questions asked.
Partial Order Protection
In the rare case that you receive only part of your order, rest assured that you will only be charged for the items that are successfully delivered. Any payment for missing items will be refunded promptly.
Estimated Delivery Time
Our standard international shipping typically takes 20 to 30 days for delivery. We kindly ask for your patience during this timeframe, especially for international or remote locations.
Shipping Issues
If your package doesn’t arrive, is delayed, or is marked as returned to sender, please contact us right away. Whether the issue is a customs hold or a courier delay, our support team will work closely with you to resolve the matter quickly and efficiently.
How to Reach Us
For any questions or concerns related to your order, our dedicated support team is here to help. You can contact us by email at support@goodrxmed.com. We’re also available through our support ticket system, and we’ll ensure your issue gets the attention it deserves.
Thank you for choosing GoodRxMed—your trusted source for affordable medications. Our guarantee is a reflection of our ongoing commitment to delivering safe, reliable, and hassle-free service.